FRIDAY, JANUARY 30, 2015
I would like to congratulate each and every staff member of the StateOne team for one of our most impressive and customer focused accomplishments. Alison Vought, Regional Manager from Mercury Insurance Group, presented StateOne Insurance Services with the Gold Excellence Award for Customer Service. This is Mercury's highest level award for those agencies who have shown their commitment to surpass their customer’s expectations with the best possible service. This effort included developing processes and procedures to make the customer experience more personal and rewarding. We at StateOne have always felt that we can grow and prosper only by providing our customers with more than just the best price for the best insurance product. We want our customers to feel that we are their trusted resource when it comes to getting answers to those important questions that can effect their family and their financial futures. We will be receiving the crystal trophy award at the next Mercury Agency awards meeting. Again, thanks to all the StateOne team and more importantly to our customers for their inspiration and input which helped us win this important achievement.